Welcome to your Shared Service Center
Who We Are
The Shared Service Center (SSC) serves and supports the academic, research and service missions of the University of Kansas by fostering relationships with our customers built on mutual respect.
Finance SSC staff are working remotely. Please connect with us online.
Effective Monday, July 1, 2024, the Finance Shared Service Center (SSC) will be utilizing the Finance Service Portal to receive all requests from our campus partners.
Please access the Finance Service Portal for making submissions to the SSC.
For SSC staff only:
SSC staff may access TDNext for working tickets.
Working with the SSC
Every relationship starts from an identification of needs and is maintained through clear communication and ongoing cooperation.
The SSC can perform some of the transaction-based activities that occur in KU units and departments. Their primary focus is providing timely, accurate service.
SSC staff strive to provide:
- An accountability structure, including regularly assessed performance and customer satisfaction metrics.
- An environment of professionalism, where staff have a deep understanding of the business practices underlying the tasks they perform.
- Error-free service and quick processing times.
Service Level Agreement
The SSC Service Level Agreement establishes the foundation for a cooperative partnership between the Shared Service Center and the units they serve.
Service Experience Council
The SSC Experience Council advises, assists, supports and advocates for the Shared Service Center on matters that will strengthen cooperation and communication between the SSC and the University community at large.
Contact your SSC
