A field of sunflowers with the focus in the middle ground (near flowers are blurred).

Welcome to your Shared Service Centers

Find Your SSC Support Staff

Who We Are

The Shared Service Centers (SSCs) serve and support the academic, research and service missions of the University of Kansas by fostering relationships with our customers built on mutual respect.

SSC staff are working remotely. Please connect with us online.

A limited number of  HR SSC personnel are staffing 50 Strong Hall to fulfill in-person onboarding activities.

Office hours for 50 Strong are Monday - Friday, 9:00 a.m. - 4:00 p.m. 

The Finance Shared Service Center (SSC) is conducting a pilot rollout of the TeamDynamix (TDX) ticketing system.

Pilot 1 was conducted from February 20 - October 22, 2023.

Pilot 2 will launch October 23, 2023.

The Finance Shared Service Center (SSC) TDX Pilot includes:

  • Mechanical Engineering
  • Center for Public Partnerships & Research (CPPR)
  • Enrollment Management
  • Physics & Astronomy
  • Chemistry
  • Spencer Art Museum
  • School of Business
  • Civil, Environmental, & Architectural Engineering (CEAE)
  • Chemical & Petroleum Engineering (CPE)
  • School of Social Welfare
  • SSC Finance

Only these units/departments are to submit requests in TDX at this time.

Department participants may access the TDX Client Portal for making submissions.


For SSC staff only:

SSC staff participants may access TDNext for working tickets.


Working with the SSCs

Every relationship starts from an identification of needs and is maintained through clear communication and ongoing cooperation.

SSCs can perform some of the transaction-based activities that occur in KU units and departments. Their primary focus is providing timely, accurate service. 

SSC staff strive to provide:

  • An accountability structure, including regularly assessed performance and customer satisfaction metrics.
  • An environment of professionalism, where staff have a deep understanding of the business practices underlying the tasks they perform.
  • Error-free service and quick processing times.

Service Level Agreement

The SSC Service Level Agreement establishes the foundation for a cooperative partnership between the Shared Service Centers and the units they serve.

Service Experience Council

The SSC Experience Council advises, assists, supports and advocates for the Shared Service Centers on matters that will strengthen cooperation and communication between the SSCs and the University community at large.

How can we help you?

Our staff are ready to assist you and your team. Not sure which SSC staff member represents your unit? Select "Find SSC Staff." Need a specific form? Select "Find Resources."

Contact your SSC

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Finance SSC

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