A field of sunflowers with the focus in the middle ground (near flowers are blurred).

Welcome to your Shared Service Centers

Find Your SSC Support Staff

SSC staff are working remotely. Please connect with us online.

A limited number of SSC HR personnel are staffing 50 Strong Hall to fulfill in-person onboarding activities.

Office hours for 50 Strong are Monday - Friday, 9:00 a.m. - 4:00 p.m. 

The SSC is conducting a pilot rollout of the TeamDynamix (TDX) ticketing system, beginning on February 20, 2023.

The SSC TDX Pilot includes Mechanical Engineering, Center for Public Partnerships & Research (CPPR), Enrollment Management, and Physics & Astronomy. Only these units/departments are to submit requests in TDX at this time.

Department participants may now access the TDX Client Portal for making submissions.


For SSC staff only:

SSC staff participants may now access TDNext for working tickets.

Who We Are

The Shared Service Centers (SSCs) serve and support the academic, research and service missions of the University of Kansas by fostering relationships with our customers built on mutual respect.

Working with Your SSC

Every relationship starts from an identification of needs and is maintained through clear communication and ongoing cooperation.

SSCs can perform some of the transaction-based activities that occur in KU units and departments. Their primary focus is providing timely, accurate service. 

SSC staff strive to provide:

  • An accountability structure, including regularly assessed performance and customer satisfaction metrics.
  • An environment of professionalism, where staff have a deep understanding of the business practices underlying the tasks they perform.
  • Error-free service and quick processing times.

Service Level Agreement

The SSC Service Level Agreement establishes the foundation for a cooperative partnership between the Shared Service Centers and the units they serve.

Service Experience Council

The SSC Experience Council advises, assists, supports and advocates for the Shared Service Centers on matters that will strengthen cooperation and communication between the SSCs and the University community at large.

How can we help you?

Our staff are ready to assist you and your team. Not sure which SSC represents your unit? Select "Find Your SSC Staff." Need a specific form? Select "Resources."

Or, reach out to one of our SSC locations directly via the contact information below.

Contact your SSC

An image of the KU campanile from inside, looking up to the recessed ceiling painted in KU colors.

Carruth SSC

An image of a deciduous tree changing colors in fall. In the background is a KU building constructed of stone.

Eaton Hall SSC

A picture of the sun setting over Frasier hall. The sun is falling between the two towers at the top of the building and it is a reddish orange in color.

O'Leary SSC

The fountain at the west entrance to Jayhawk Boulevard at sunset. The photo captures individual droplets as they fall.

Strong Hall SSC