A field of sunflowers with the focus in the middle ground (near flowers are blurred).

Welcome to your Shared Service Center

Find Your SSC Support Staff

Onboarding Ctr. has moved to 101 Carruth O'Leary

  • Effective Friday, May 3rd, Carruth O'Leary Hall will be the on-campus location for all Human Resources staff. Please coordinate online as staff are hybrid.

Who We Are

The Shared Service Center (SSC) serves and supports the academic, research and service missions of the University of Kansas by fostering relationships with our customers built on mutual respect.

Finance SSC staff are working remotely. Please connect with us online.

Effective Monday, April 15, 2024, the Finance Shared Service Center (SSC) will be utilizing the Finance Service Portal to receive requests from many of our campus partners.

Departments may access the Finance Service Portal for making submissions to the SSC.

Please click here to view our staff list and verify whether your SSC contact is currently utilizing the Finance Service Portal.

 

For SSC staff only:

 

SSC staff may access TDNext for working tickets.

 

Working with the SSC

Every relationship starts from an identification of needs and is maintained through clear communication and ongoing cooperation.

The SSC can perform some of the transaction-based activities that occur in KU units and departments. Their primary focus is providing timely, accurate service. 

SSC staff strive to provide:

  • An accountability structure, including regularly assessed performance and customer satisfaction metrics.
  • An environment of professionalism, where staff have a deep understanding of the business practices underlying the tasks they perform.
  • Error-free service and quick processing times.

Service Level Agreement

The SSC Service Level Agreement establishes the foundation for a cooperative partnership between the Shared Service Center and the units they serve.

Service Experience Council

The SSC Experience Council advises, assists, supports and advocates for the Shared Service Center on matters that will strengthen cooperation and communication between the SSC and the University community at large.

How can we help you?

Our staff are ready to assist you and your team. Not sure which SSC staff member represents your unit? Select "Find SSC Staff." Need a specific form? Select "Find Resources."

Contact your SSC

An image of the KU campanile from inside, looking up to the recessed ceiling painted in KU colors.

Finance SSC

finance-ssc@ku.edu
785-864-4995