11/9/2015  With the addition of the School of Pharmacy and the Core Service Labs, the PBR SSC is now fully implemented.

10/27/2015 Michelle Ginavan Hayes has been named as the Director of the Engineering, Technology, & Environment SSC.

Welcome to Shared Service Centers

Thank you for visiting the KU Shared Service Center website.

The Shared Service Center team is excited about the opportunity to serve and support the academic, research, and service missions of the University of Kansas. Our goal is to become a premier service organization by fostering mutually respectful relationships with our customers via identification of needs, clear communication, and cooperation. In order to achieve successful outcomes we will encourage a culture of customer service by promoting integrity, expertise, and process innovation. In addition, we will encourage an environment of teamwork, training, and personal and professional development for SSC employees.

Our team is composed of some of the best people at their respective positions. Whether it's Human Resources, Finance, or Research Administration support, our staff is ready to assist in any way possible. The Shared Service Center team is eager to work collaboratively with units on campus to achieve their missions and develop deep relationships to ensure customers are satisfied.

Please take advantage of all the information we have provided on the website and feel free to reach out to your Shared Service Centers contact if you have any questions.

Rock Chalk,

Jason Hornberger

Assistant Vice Provost for Shared Service Centers

Main Phone Lines

Campus Administration & Operations (CAO)


College & Professional Schools (CPS) 


Education, Social & Biobehavioral (ESB) 


Engineering, Technology & Environment (ETE) 


Pharmacy & Biomedical Research (PBR) 


Efficient and accurate service to departments and research units
Regularly assessed performance and customer satisfaction metrics
An environment of professionalism, where staff have a deep understanding of business practices
How We Serve

Service Centers provide efficient and effective service for faculty and staff, allowing them to focus time and attention on enhancing the research, academic and service missions of KU. We welcome your feedback and are interested in your opinions and satisfaction with SSC service levels.

What is a KU Service Center?

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