Welcome to the Strong Hall SSC
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Room 50 (reception area) and Room 345
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Strong Hall SSC Leadership
Karla Williams has worked at the University of Kansas for over 20 years, previously working as the Director of Financial Operations and Human Resources in the School of Business. As the Director of the Strong Hall Shared Service Center, Karla is responsible for cultivating an environment of customer service and providing customized support to the units served.
Karla serves as a member of the Strong Hall Shared Services Advisory Board, which meets quarterly to evaluate how well the Shared Service Center is meeting its commitments to departments and units, and to quickly address any lapses in service. Karla maintains close connections to the Deans, Directors and Chairs of the units her Shared Service Center serves.
Karla is also committed to the growth and development of her staff and works closely with the central departments to improve policy and coordinate training.
Strong Hall SSC HR Manager
Angie Caylor has been at KU for about five years. Prior to joining KU she served in the Air Force as a Personnel Officer for six years. During her tenure at KU, Angie has gained extensive knowledge in HR and related policies. As a manager in the Strong Hall Shared Service Center, Angie applies her HR knowledge to assist the units she serves with their HR needs. In addition, Angie works closely with the Strong Hall SSC HR staff to provide a high level of customer service to all customers.
Strong Hall SSC Finance Manager
Joel Hood brings over 20 years of experience in financial services and support. He has been with KU since 2008 and has an extensive knowledge of the systems and processing of financial transactions. As a manager in the Strong Hall Shared Service Center, he applies all of his knowledge and his commitment to superior customer service to support the LAS Departments. In addition, he continues to interface with Purchasing, the College Dean’s Office, and other campus organizations to ensure the LAS Departments can meet their missions.
Strong Hall SSC Finance Manager
Kristi Thompson began working at The University of Kansas in 2001. Kristi brings over 12 years of experience related to budgeting and accounting at the University from her work as Business Manager for the office of Business and Financial Planning. As a manager in the Strong Hall Shared Service Center, Kristi applies all of her knowledge of the budgeting systems and her extensive knowledge of State and University policies to support the departments within the Social and Behavioral Sciences and International and Interdisciplinary Studies. Kristi provides support and oversight to the finance staff and ensures that departments are receiving outstanding customer service from the SSC.
Jessica Johnson Webb
Strong Hall SSC Research Manager
Jessica Johnson has been with the University since 2007. She started at the Spencer Museum of Art, eventually taking on human resources and payroll responsibilities there. In 2012, she moved to the Recruitment & Onboarding Center (ROC) and has been providing HR support to departments in the College of Liberal Arts & Sciences ever since, first with student employment and then with staff and faculty.